TeleQueue is a digital healthcare solution for managing your patient's appointment and queue status. This helps you run your clinic more efficiently. The digital healthcare solution is provided by Qmed. It comes bundled with CelcomDigi Business 5G WiFi.
TeleQueue package is only open to all healthcare providers with the necessary BR.
Yes, it comes with a 24-month contract
An initiative from the Malaysian government to help Micro, Small and Medium Enterprises (MSMEs) improve digitisation applications in their daily business operations. The grant will match 50% or up to RM5,000 for eligible businesses. This grant is only applicable for the first 12 months of the contract bundle.
To qualify your business needs to be pass these criteria:
Only selected solutions offered by CelcomDigi come with the 50% off rebate for the first 12 months of the contract bundle.
Post distribution shows the types of content you posted (images, videos, etc.) and how frequently each type was posted. This helps identify which content formats are most used and most effective.
There will be a One Time Charge or RM1,200 by Qmed. Further to that there is a processing fee (RM10/line), SST and proration (if any).
You will get a bundle included of:
Qmed Journey Premium is a digital healthcare solution that focuses on streamlining patient flow and operational efficiency. The premium plan includes services such as advance appointment, mobile live queue and feedback & review module. It’s a subscription solution that is tied to the contract terms of this bundle.
Upon successful purchase and registration, Qmed’s service team will arrange for an on-site setup.
No, Qmed is not a Clinic Management System. Qmed provides complementary services that enhance the capabilities of a CMS.
Qmed is integrated with Doctor Assist, Remedi, Avixo, among others, with additional systems currently under development.
Qmed is a fully cloud-based solution.
Internet connectivity is required for all our packages. A TV is necessary only for our premium and signature packages. This bundle comes with the internet solution provided by CelcomDigi.
Qmed prioritizes data security. Their system complies with industry-standard encryption and security practices to ensure that all patient data is protected against unauthorized access.
System updates and upgrades are managed automatically with minimal disruption to daily operations. We provide advance notifications and comprehensive support to ensure a smooth transition during these updates.
For support or inquiries, Qmed offers a direct WhatsApp chat line accessible from the admin portal. You can also WhatsApp our support team at +60 16-923 6034. Our support team is ready to assist you with any questions or issues you may have.
Business 5G WiFi offers easy, seamless connectivity with router that requires no complex setup, allowing you to quickly access the internet without any installation.
Setting up is super easy. The advanced 5G home router connects wirelessly to the network so there is no need for ethernet cables or extra hardware.
Just plug it in where you get the strongest 5G signal in your home – as close to a window as possible.
A strong signal is indicated by the LED light on your router.
You will enjoy Internet speed of up to 300Mbps via WiFi and 500Mbps via cable.
Upon intermittent 5G connectivity, you will be connected to a 4G network.
You may check here or visit the nearest Celcom or Digi outlets to check whether your address falls within the 5G coverage area.
This plan does not support calls and SMS.
No, you cannot use this service outside Malaysia.
Yes, upon exceeding the Fair Usage Policy (FUP) allocation of (1000GB), the speed will be throttled down to 512kbps until your next billing cycle. To continue the service at regular speeds, you may purchase an add-on Internet plan.
You can purchase any of the following add-on Internet packages below:
You can purchase an add-on Internet plan via the Celcom Life app, Celcom Life Hub, MyDigi app or by dialing *200#.
The Plus Daily Plan will be utilized first.
No. Multiple purchases upon active subscription for Plus Daily Plan is not allowed.
Yes. You can view the Internet add-on plan you have subscribed to via the Celcom Life app, Celcom Life Hub & MyDigi app. However, your Plus Monthly Plan quota will be added to your base plan Internet quota.
Any unutilized quota will be forfeited after 24 hours for the Plus Daily Plan, or upon renewal of your bill cycle for the Plus Monthly Plan.
The router has a warranty period of twenty-four (24) months.
The provided Plug-and-Play WiFi routers are covered by a limited warranty during your contract period.
You can walk-in at any Celcom Bluecube & Digi Stores for a device replacement.
You can connect any Wi-Fi capable devices in your home to the 5G home router, from PCs to laptops to set top boxes to smart appliances.
The 5 GHz signal is faster but covers a shorter distance and has weaker wall penetration. The 2.4 GHz signal is slower but covers a greater distance with better wall penetration.
The router remains CelcomDigi's property throughout the contract period. Customers will obtain ownership and entitle to the router upon expiry of your contract period. For clarity, in the event you opt for service cancellation before the contract expires, you may keep the router subject to payment of termination penalty charges.
Any loss or damage (physical damage, water damage, lightning strike, burned, or negligence by customer) due to negligence or abuse is not covered under the warranty, and any requests for replacements are chargeable, you will be offered with an outright replacement option at RRP.
No, the package comes with 24-month contract.
Yes, the router ownership will be transferred to you once the contract expires.
If you terminate before the contract ends, it will trigger a penalty and early termination fees apply.
Termination of service can be made to CelcomDigi careline by dialing *1111.
No, you cannot terminate individual packages within the bundle. The entire bundle must be terminated as a whole.
.png)
.png)
